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We understand it is
never a easy job for you to buy anything from China, a place at
thousands of miles away. Is my partner reliable, is the money
safe, is the quality of goods okay, is the shipment safe, ... We
understand all these. Therefore we developed a seamless service
package for all of our customers worldwide. For those importing
directly from us, no matter which way you prefer, our ultimate
goal is to make you feel like buying everything all by yourself,
at your wish; while those customers from North America, we
provide to-door delivery service or at-site warehousing service
if needed.
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What we
offer ?
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24/7 Service : :
We work nearly 24
hours a day, 7 days a week. In most of the cases, you'll
get our response / quotation / reply ...
within 24 hours. As matter of fact,
our customer usually get our reply within
a few hours. Our
target is to make customer feel like themselves are sitting in
China, handling everything themselves.
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Professional service : :
Amol owns a
very experienced service team.
We have export manager with over 15 years
experience. We have a team of engineers monitoring and
controlling quality right from beginning of manufacturing. In
U.S., we have our service personnel to look after our customers'
needs locally. In other area, we try
to do more than other Chinese companies cannot. Our
15+ years' experience in handling
bearings, material handling parts and
equipment; all kinds of machines
and machine parts ensures each and
every step of your order goes precisely in the right direction.
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Our commitment
to every single
customer : :We are
responsible for every single bearing or machine we sell. We do
everything we can to make sure every deal is accomplished
smoothly. We strictly follow the
contract or agreement we signed or reached with every single
customer. Any situation arise due to quality,
delivery, document work, ... we try everything we can till
customer is satisfied. We guarantee: you do not lose a penny due
to under-quality products when dealing with us.
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Close loop
management for every single case : :
Case establishment
: : Case Processing : : Case follow up : : Case review
Enquiry for standard
bearing ::: quotation preparation ::: cost evaluation + currency
rate prediction + shipping cost estimation :::
Enquiry for custom made bearing / assembly ::: go for cost
evaluation accountant + designing depart ::: quotation
Machine enquiry ::: proposal / commercial offer preparation
As stated above, we respond
within
24 hours.
And we follow every single case until it is closed. We
believe it is our best opportunity to improve
and grow every time we have a customer talking to us, that's why
we review every case periodically.
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Our
extra quality protection for our buyers : :
Unlike normal trading
company, Amol has both precision bearing factory and
non-standard bearing factory. Both well equipped with all state
of art testing facilities. Meanwhile, Amol's engineers are
working year-round outside office to audit, inspect and control
the quality of every single shipment to our customers. In some
cases, we ship the bearings to our own factory and have the
checked and packed.
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Our ability
in packing design and commercial advisory : :
Amol in no case is a
conventional manufacturer, we had many times helped our
customers designed their logo and packing, help them market the
bearings in their market. Many of them are now leading brands in
their market. With our extension contact and good knowledge in
both technical and commercial of bearings, we believe we can
only grow if customer grows.
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Your advise ?
Yes, it is always mostly welcomed.
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2020.1.1 to 2022.1.1 |
